humm Order Workflow & Statuses

When a customer places an order using humm payment method on Magento checkout, a sales order is created in Pending state as a record of the transaction in Orders listing page. In the Orders grid, sales orders initially have a status of Pending, and can be canceled at any time until the payment is processed. After payment is confirmed, the humm order is invoiced and can be shipped.

Order Pending - The initial order status of the humm order is Pending. In this state, the payment has not been processed and the order can still be edited or canceled.

Received Payment - humm order status in Magento changes to Processing when payment is received or captured after the customer finalizes and accepts the repayment plan in the humm portal and redirected back to the merchant shopping cart. Merchant receives the order notification once the order is in Processing state and captured. Order is invoiced and the copy is sent to the customer

Cancelled Order - Pending orders are cancelled automatically if not completed by the customer within the Hold inventory stock time limit configured in the humm plugin settings.

Below are the statuses you can expect to see related to humm orders

Statuses found in Magento Order List Admin:

• Pending
• Processing
• Cancelled