Guides

Order Statuses

Below are the statuses you can expect to see related to humm orders

HummPayment StatusOrder StatusExplanation
CompletedProcessingThe Humm payment is successfully processed and completed.
FailedCancelledThe Humm payment is declined, failed, encountered an error, or the customer cancels the order. The order description will be set as "This order is cancelled by customer, Hummgroup, or Humm Payment."
N/ACancelledThe time limit for unpaid orders is reached. The order status is updated from Pending to Cancelled. No transaction fee is charged by Humm. The Hold Inventory is released. The order description will be set as "Cancelled by Hummgroup CornTab due to the configured Hold Inventory Stock (Minutes) limitation."
N/APendingThe Hold Inventory Stock (minutes) feature is disabled. This status indicates that no Humm payment, invoice, or shipments have been submitted, and the Hold Inventory is not released.

Statuses found in humm Payment Admin:

  • Processing
  • Pending