Refunds - Magento

This guide is for Adobe Commerce (Magento 2) merchants wishing to process a refund a humm Order.

Login to your Adobe Commerce Dashboard
Navigate to Sales > Orders
Locate the order you wish to refund then click on View

Select Invoices, then view

Select Credit Memo at the top of the page

To refund the full order, scroll to the bottom, review the order amounts you are refunding then click Refund.

To refund a partial amount, alter the quantity of the products to reduce the subtotal, then enter the amount you would like to refund under Adjustment Refund amount. Once you have confirmed the subtotals, click Refund.

📘
Any questions?
If you require any help or have any questions, please let us know via the Integration Assistance Form

Updated 20 days ago